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Terms & Conditions

1. Introduction

 

 

Welcome to Lanii (“Lanii”, “we”, “our”, “us”).

 

Each Lanii piece is thoughtfully handcrafted with intention, honouring the natural beauty of gemstones sourced from around the world.

 

By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions and Disclaimer, governed by the laws of Australia.

 

 

2. Products & Nature of Goods

 

Each Lanii piece is:

 

  • Individually handcrafted to order

  • Made using natural gemstones and gold-plated or gold-filled materials

  • Unique in colour, tone, and formation

 

Due to the natural origin of gemstones:

 

  • Variations in colour, inclusions, and pattern are expected

  • These variations are not considered faults

 

 

3. Orders & Processing

 

  • All pieces are made to order once payment is received

  • Processing time: 2–7 business days

  • Delays may occur during peak periods

 

We reserve the right to cancel or refuse any order at our discretion.

 

 

4. Pricing & Payment

 

  • All prices are in AUD (Australian Dollars)

  • Prices include GST where applicable

  • Full payment is required at checkout

 

Prices may change without notice.

 

 

5. Shipping (Australia Only)

 

  • Shipping is available within Australia only

  • Costs are calculated at checkout

  • Delivery timeframes vary depending on location

 

Once dispatched:

 

  • Risk passes to the customer

  • We are not responsible for postal delays or lost items

 

 

6. Returns & Consumer Guarantees

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Due to hygiene and the handcrafted nature of our jewellery:

 

  • We do not offer returns for change of mind

 

 

However, under the Australian Consumer Law, you are entitled to a remedy if a product:

 

  • Is faulty

  • Is not as described

  • Is not of acceptable quality

 

 

Please contact us within 7 days of receiving your order at:

info@lanii.com.au

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7. Jewellery Care & Responsibility

 

 

Lanii jewellery is delicate and requires proper care.

 

To preserve your piece:

 

  • Avoid water, perfumes, lotions, and chemicals

  • Remove before swimming, showering, or exercise

  • Store in a dry, protective pouch

 

 

We are not responsible for damage caused by:

 

  • Improper care or handling

  • Normal wear and tear

  • Tarnishing due to environmental exposure

 

 

8. Website & Product Disclaimer

 

General Information Disclaimer

 

All information provided on this website is for general informational and aesthetic purposes only.

 

While we aim to ensure accuracy, we make no guarantees that:

 

  • Content is complete, current, or error-free

  • Product descriptions will be entirely free from variation

 

 

Gemstone & Healing Disclaimer

 

Any references to:

 

  • Healing properties

  • Energy or spiritual benefits

  • Emotional or metaphysical effects

 

are based on historical, cultural, and traditional beliefs.

 

These statements:

 

  • Are not scientifically proven

  • Are not intended as medical or psychological advice

  • Should not replace professional healthcare guidance

 

 

Product Use Disclaimer

 

Our jewellery is designed for personal adornment only.

 

Lanii is not responsible for:

 

  • Allergic reactions

  • Skin sensitivities

  • Improper use or wear

 

Customers are responsible for ensuring suitability for their personal use.

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9. Limitation of Liability

 

To the fullest extent permitted by law:

 

Lanii is not liable for any:

 

  • Indirect, incidental, or consequential loss

  • Loss arising from misuse or improper care

  • Delays or failures caused by third-party services

 

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

 

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10. Intellectual Property

 

All website content, including:

 

  • Images

  • Branding

  • Product names and descriptions

 

remains the intellectual property of Lanii and may not be reproduced without permission.

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11. Privacy

 

Your personal information is handled in accordance with our Privacy Policy and Australian privacy laws.

 

 

12. Changes to Terms

 

We reserve the right to update these Terms at any time.

 

Changes take effect immediately upon publication on our website.

 

 

13. Governing Law

 

These Terms are governed by the laws of Australia.

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