At Lanii  (“Lanii”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

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1. What Personal Information We Collect

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We may collect the following types of personal information:

 

• Your name

• Email address

• Phone number

• Billing and shipping address

• Purchase history and transaction details

• Payment information (processed securely via third-party providers)

• Any information you provide when contacting us

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We only collect information that is reasonably necessary to provide our products and services.

 

 

2. How We Collect Your Information

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We collect personal information when you:

 

• Make a purchase through our website

• Subscribe to our emails or marketing updates

• Contact us via email or website forms

• Interact with our website (via cookies and analytics tools)

 

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3. How We Use Your Information

 

We use your personal information to:

 

• Process and fulfil your orders

• Communicate with you about your order or enquiry

• Provide customer support

• Send marketing communications (only if you have opted in)

• Improve our website, products, and customer experience

• Comply with legal obligations

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4. Disclosure of Personal Information

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We may disclose your information to:

 

• Payment providers (e.g. Stripe, PayPal)

• Shipping and delivery partners

• Website and technology providers (e.g. Wix)

• Professional advisers where required

 

 

We do not sell or rent your personal information to third parties.

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5. Storage and Security

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We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

 

Your information may be stored electronically through secure systems managed by trusted service providers.

 

 

6. Cookies and Website Analytics

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Our website may use cookies and similar technologies to:

 

• Improve your browsing experience

• Analyse website traffic

• Personalise content and marketing

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You can manage or disable cookies through your browser settings

 

 

7. Access and Correction

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You have the right to:

 

• Request access to the personal information we hold about you

• Request correction of any inaccurate or outdated information

 

To do so, please contact us using the details below.

 

 

8. Marketing Communications

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We will only send marketing communications if you have opted in.

 

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

 

 

9. Overseas Disclosure

 

Some of our service providers may be located outside Australia. By using our website, you consent to the transfer of your information to these providers where necessary.

 

 

10. Complaints

 

If you have concerns about how we handle your personal information, please contact us.

 

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

 

Website: www.oaic.gov.au

 

 

11. Contact Us

 

 

For any privacy-related enquiries, please contact:

 

Lanii 

Email: info@lanii.com.au

P.O. Box 738, Burleigh Heads, Qld, 4228

Australia